FAQs
-> Billing and Ordering
FAQs
-> WinPersonalizer
Billing and Ordering - Frequently
Asked Questions
What types of credit cards can be used to purchase the software?
We accept all major credit cards including Visa, Mastercard, American
Express, Diners Club, Discover, JCB and Eurocard cards.
Are my credit card details secure?
Yes! All credit card transaction information is sent from your
browser to our servers via the most secure encrypted connection
available. If you're uneasy
about using your credit card online, you may use a check or money order instead
.If you have questions about orders, payments, or delivery, please visit the
Customer Care Center.
RegNow
Customer Service
ShareIT Customer
Care Center
Do you offer multi-user and corporate licenses?
Yes, please contact our corporate sales team(sales
holersoft.com) to discuss your individual
multi-user licensing requirements.
When will I receive my license code information after purchasing?
When purchasing by credit card, you will immediately receive your
registration and license code information via email. If the product
is purchased using one of our alternative billing methods, you will
receive your registration and license code information as soon the
payment has been received and cleared.
I just purchased online but I didn't receive my receipt via email.
What happened?
Receipts are sent immediately after the order has been processed.
Please ensure that you are connected to the Internet and that the
computer or ISP does not have a firewall or SPAM/ad-blocker affecting
the delivery of email, please also ensure you entered a correct email
address.
I lost my Registration Code. Can you resend it to me?
Yes, please send us your name and address/email information, we will resend your
Registration Code.
My Registration Code doesn't work. Help!
Please note that you have to enter the license code exactly as
given in your license message, with the same spacing and case.
You need not input the license code by keyboard. You just need select the
license code by mouse or keyboard, and press CTRL + C to copy it, and
press CTRL + V in the license code edit box to paste it. Then, please
press OK
button.